Accessibility Statement

What this covers

This statement applies to the Roads to Recovery CIC website at r2r.org.uk. It's written in plain English so you can quickly see what to expect, what we've done well, and where we know we have work to do.

How this site should work for you

We've built the site to be usable without a mouse, on a small phone screen, and with a screen reader. Specifically, you should be able to:

• Navigate the whole site using a keyboard (tab, shift-tab, and enter)
• Zoom in up to 200% without text being cut off or overlapping
• Read the site with a screen reader (NVDA, JAWS, VoiceOver, TalkBack)
• Use the site with browser-level "reader" modes and high-contrast modes
• Understand the site in plain English — no clinical jargon

Standards we aim for

We aim to meet Web Content Accessibility Guidelines (WCAG) 2.2 Level AA as a baseline. Where we fall short of that on a specific page or feature, we will say so on this page.

What we've done

• Written all content in plain English, with short sentences and clear headings
• Used high-contrast text and buttons (teal on white, white on teal)
• Provided visible focus states so keyboard users can see where they are
• Given every image meaningful alt text (or marked it as decorative where appropriate)
• Used semantic HTML (proper headings, landmarks, lists, and form labels)
• Ensured form fields have associated labels and clear required-field indicators
• Kept animations subtle and non-essential — no flashing content
• Made the site fully responsive down to small phone screens

Where we know we have work to do

We're a small CIC and this is the first version of our website. Things we know we still want to improve:

• A full third-party accessibility audit has not yet been completed — we will commission one during the pilot phase.
• PDF downloads (for example, referral forms) will be reviewed for accessibility; where a PDF is not fully accessible, we will provide an accessible alternative format on request.
• We don't yet have a plain-text "easy read" version of the programme content. This is on our roadmap.
• Video or audio content is not used on the site yet. When we add it, we will provide captions and transcripts.

What to do if you hit a problem

If something on the site doesn't work for you — a link that doesn't reach, text that overlaps, a form that's confusing with a screen reader, anything at all — please tell us. We'd much rather fix it than leave you stuck.

Alternative formats

If you need any information from this site in a different format — large print, plain-text, easy-read, or something read aloud in person — please get in touch. We will do our best to provide it.

Enforcement

If you contact us with an accessibility complaint and are not satisfied with our response, you can contact the Equality Advisory and Support Service (EASS) — they can advise on next steps under the Equality Act 2010.

How we test

We test the site in:

• Recent versions of Chrome, Firefox, Safari, and Edge on desktop
• Safari on iOS and Chrome on Android on mobile
• Keyboard-only navigation
• VoiceOver (macOS/iOS) and screen-reader checks
• Automated audits using modern browser developer tools

Technical information

This site is built as a static HTML/CSS site with light JavaScript for the mobile navigation toggle only. It does not depend on JavaScript for any core content or functionality. It does not use cookies, trackers, or analytics.

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